The London Review of Books (LRB) is Europe’s leading magazine of culture and ideas. Published twice a month, it provides a space for some of the world’s best writers to explore a wide variety of subjects in exhilarating detail – from art and politics to science and technology via history and philosophy, not to mention fiction and poetry.

For customer care and billing, the British publishing house has relied on the complete ccb solution for many years. London Review of Books was one of our first customers to benefit from the online customer functionalities within cbb. Today, customer self service is a central pillar in customer communication. Readers of LRB publications can order titles even more easily and quickly or expand their subscription portfolio using the new “payment method update” function.