ONLINE CUSTOMER SERVICELEAN PROCESSES
We integrate your customer self service portal, no matter if you use our ccb suite or your own backend system. So your ERP system is fed automatically — without manual input!
Image boost – 24/7 service
Many users prefer online customer services (OCS). This enables them to communicate flexibly and at any time.
Outsourcing business processes
Integrate your customers into your business processes! New address or bank details, redirection and subscription cancellation are just a few examples. Free up your internal resources!
Benefit from powerful contact management and automated back-office processes. Minimize your process costs.
Complete or REST solution?
In addition to the complete solution, including interface, the functions are also available as business services on a REST basis in order to easily integrate them into your existing solutions.