Lower your process costs and reduce the number of emails your service agents have to write. With numéro, we offer you an email tool that automatically categorizes messages and sends predefined replies.

The software automatically triggers downstream processes in case of cancellations, new requests for issues or changes of address.

Through the integration of numéro into the ccb suite, your team members can view all information at a glance in the ccb Customer Interaction Centre. There is no need to switch between different systems. All changes are automatically transferred to your back-office systems. This saves time and reduces the risk of error.


Alexander Münch

Our British customers are convinced of the advantages of numéro and use the tool very successfully.